Privacy Policy

Effective Date: April 28, 2025

This Privacy Policy outlines how S.S.DALEY (“we”, “our”, “us”) gathers, uses, and shares personal information when you visit or shop on www.ssdaley.com (the “Site”), engage with our services, or communicate with us. By accessing our Site and using our services (collectively, the “Services”), you agree to the terms described below. “You” refers to any user, visitor, or customer whose information is collected under this policy.

 

1. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal obligations, or the Services we provide. Any updates will be posted here, with the revised effective date indicated. Where required, we will notify you and seek your consent for significant changes.

 

2. Information We Collect

We collect personal information in several ways, depending on how you interact with us:

a. Information You Provide Directly

When you use our Services, you may give us personal information, such as:

  • Contact details: Name, email, phone number, postal address.

  • Order details: Billing and shipping address, payment confirmation, product details.

  • Account credentials: Username, password, and related authentication details.

  • Customer support interactions: Information you provide when contacting us.

Please note: Some features may not be available if you choose not to share certain information.

b. Information Collected Automatically

We use cookies and similar technologies (e.g., pixels, web beacons) to collect data about your interaction with our Services. This data (“Usage Data”) may include:

  • IP address, browser type, device details

  • Pages visited, actions taken on the Site

  • Referring URLs and access times

c. Information from Third Parties

We may receive personal data from service providers, including:

  • Shopify, our e-commerce platform provider

  • Payment processors, for transaction verification and order fulfillment

  • Analytics and advertising partners who help us understand user behavior and preferences

All data received from third parties is handled in accordance with this Privacy Policy.

 

3. How We Use Personal Information

Your information is used for a variety of purposes, including:

  • Order Fulfillment & Account Management: To process transactions, ship products, provide order updates, and maintain your account.

  • Marketing & Personalisation: To send promotional content (with your consent, where applicable) and tailor your experience.

  • Security & Fraud Prevention: To protect our Site and Services from misuse, and to safeguard your data.

  • Customer Support & Service Improvement: To address your questions and enhance the Services based on feedback and usage data.

4. Cookies and Tracking Technologies

Cookies help us improve your experience on our Site. We use them to:

  • Recognize repeat visits and preferences

  • Analyze performance and troubleshoot issues

  • Deliver personalized content and advertising

You can manage cookie preferences via your browser settings. Note that disabling cookies may affect Site functionality. For details on Shopify's cookie use, visit Shopify Cookie Policy.

Our Site does not respond to “Do Not Track” browser signals. Learn more at www.allaboutdnt.com.


5. Sharing Your Information

We may disclose personal data in the following circumstances:

  • With Service Providers: Such as hosting partners, delivery companies, and payment processors.

  • Marketing Partners: To help deliver relevant ads and promotions.

  • Legal Requirements: To comply with applicable laws, enforce our policies, or protect rights and safety.

  • Business Transactions: In connection with a sale, merger, or restructuring of our business.

  • With Your Consent: Where you’ve opted in to certain disclosures, such as integrations with social media.

We do not sell or share sensitive personal data for profiling purposes without your explicit consent.

 

6. Children's Privacy

Our Services are not designed for children under 16. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us so we can delete it promptly.

 

7. Data Security & Retention

We take reasonable precautions to protect your data but cannot guarantee absolute security. Please avoid sending sensitive data over unsecured channels.

We retain your personal data only as long as necessary—for example, to fulfill your orders, maintain your account, comply with laws, or resolve disputes.

 

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or receive a copy of your data

  • Correct or delete inaccurate or outdated information

  • Object to or limit data processing

  • Withdraw consent where applicable

  • Opt out of targeted advertising or data sharing

  • File a complaint or appeal decisions regarding your data

To exercise your rights, contact us using the details below. You may need to verify your identity. We will respond as required under applicable laws. You can also appoint an authorised agent to make a request on your behalf.

Unsubscribing from marketing emails is possible at any time using the link provided in our messages.

 

9. Cross-Border Transfers

Your data may be transferred and processed outside your country, including jurisdictions where data protection standards may differ. When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or their UK equivalents.


10. Third-Party Sites

Our Site may link to third-party websites or platforms. These sites operate independently of us, and we are not responsible for their privacy practices or content. Please review their privacy policies directly before engaging with them.


11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

Email: shop@ssdaley.com
Address: Unit 2D Berol House, 25 Ashley Road, London, N17 9LJ